FAQs

FAQs

How do I know Awaken Counselling & Holistic Services is a good fit for me?

I believe it is important to find a counsellor that is a good fit, so that you feel comfortable during the therapeutic process. Before we work together, I offer a free 15 minute phone consultation to better understand your needs.  Please connect and we can explore your healing options.

What can I expect for my initial counselling session?

Awaken Counselling and Holistic Services strives to provide a welcoming safe space. During the first session, we discuss the therapy process, confidentiality and informed consent. We will explore your individual needs, concerns and goals. We will work together to create a tailored treatment approach, so you can take positive steps towards your therapeutic goals.

What are the counselling fees?

​The rate for an individual counselling session is $150 per 60 min session.

​The rate for a couples counselling session is $180 per 90 min session.

The last 10 minutes of a counselling session, is utilized for  scheduling your next appointment and taking payment.

I accept Visa, MasterCard and e-transfer as forms of payment. Fees are to be paid in full at the time of the appointment.

Can I claim counselling services through my health benefits?

Contact your health insurance provider regarding coverage, prior to arranging your first visit.

I am a Canadian Certified Counsellor (CCC) Certification # 10004606.

I do not direct bill insurance providers but offer a receipt via email to my clients.

What are the fees for holistic services?

​The rate for an individual Flow Breath or SRT session is $115. Visa, MasterCard and e-transfer are accepted. Fees are to be paid in full at time of the appointment.

What is your cancellation and missed appointment policy?

Since the scheduling of a counselling appointment involves the reservation of time set aside for you, a minimum of 24 hours notice is required for rescheduling or cancellation of an appointment. Missed appointments or cancellations, less than 24 hours prior to your appointment, will be billed the full counselling session fee.  Please note, virtual or phone sessions can be alternative ways to connect when unable to attend in person.

How does COVID-19 affect services?

Awaken Counselling & Holistic Services follows the COVID-19 public health guidelines. For everyone’s safety, clients are asked to refrain from attending in person sessions due to illness or self-isolation. Please call to cancel your previously booked session, or to discuss the possibility of  switching to the virtual or phone session options instead of an in-person appointment. Cancellation fees will be waived for illness or isolation.

More Questions?

Please contact [email protected] or 587-209-5233.